Complaints

We always strive for the greatest possible customer satisfaction. It can always happen that something doesn't go quite as planned. We recommend that you first report complaints to us by sending an email to info@skanehome.com

From February 15, 2016, consumers in the EU will also be able to lodge complaints via the European Commission's ODR platform. If your complaint is not yet being processed otherwise, you are free to submit your complaint via the European Union platform.